Regardless of the business you think you’re in, you’re in hospitality.
Or you should be.
The great poet Maya Angelou said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Be intentional with the experiences you create.
Elevate the experiences you deliver… create delight… and your clients and customers will never, ever forget you.
That’s hospitality.
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Want help building a biz that will delight and serve? Email me: walt@summit-success.com
Stop by for a visit at: https://summit-success.com/
You can find The New York Times article on hospitality HERE.
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