I thought my mule bags would end up in Detroit.
But they didn’t.
The unbridled delight took me by surpirse.
As it often does.
Who can you delight?
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One of the things we love to do at Summit is to help our clients create systems for delight. In a noisy marketplace, it is the one thing that will help you stand above your competition. Want to know more? Email me: walt@summit-success.com
Great story, Walt. Thank you for sharing.
You are so welcome! Thank you for listening in!
Q And Walt, Did you delight Melissa by sending a commendation for excellent customer service to the airline? It is likely tohelp get her a commendation, raise, or promotion!
Of course!