Because we move at warp speed, we tend to overlook the power that we have to create magical experiences for other people.

The poet, Maya Angelou, says,  “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Whether it be with our clients, our customers, our patients or our loved ones, we can be the architects of extraordinary experiences, even in the midst of the ordinary. So long as we are mindful.

The marginal cost of creating delight is so low. And the return so high.

Be an architect of joy.