It had no hubcaps.
And was pretty badly beaten up.
But when we arrived, it was as if we were driving a Bentley.
Artificial intelligence can now give you the exact data you need to determine how little you need to do in order to keep a client
But… in my humble opinion… the minimum standard of care should not be how far you can go before you lose that client or customer.
Rather, your benchmark ought to be how much delight you can bring to the relationship.
“I’ve learned that people will forget what
Make your people feel like royalty.
Good lord, and why would I be surprised! Customer service seems to be at a very low bar. We can be more successful just by offering a high level of service. Thank you for this.